Terms of use

 

By using this website, purchasing any products or tickets from our online store, and/or visiting the ArtSpace5-7 gallery operated by Cambridge ArtSpace CIO, you approve that you have read, understood and agree to be bound by these Terms.  

 

This website is owned and operated by Cambridge ArtSpace CIO, via the Wix.com platform. References to ‘us’, ‘we’, ‘our’ and ‘ours’ throughout these Terms and Conditions are to Cambridge ArtSpace CIO, a charity registered in England and Wales since 30 November 2023. Our registered charity number is 1205974. Further details regarding the charity’s operations can be found via the Charity Commission’s Register of Charities, which is free to access online. 

 

1. Events

 

We host two different types of events: RSVP and ticketed. Bookings are valid solely for the event and number of guests specified in the booking confirmation – for RSVP events – or in the order confirmation and on the tickets themselves, for ticketed events. All confirmations and tickets are issued via email. In order to receive their confirmations and/or tickets, guests provide their email addresses via the registration form – for RSVP events – or the checkout form, for ticketed events.

 

Subject to these terms, all bookings are non-refundable, non-exchangeable and non-transferable. We do not accept tickets that have been exchanged, transferred, or modified in any way.

 

While we only issue tickets digitally, we accept both digital and printed versions of tickets at the door, provided they are valid for the event and number of guests specified.

 

We accept online ticket payments by debit or credit card. Your card will be charged at the point your order is accepted. We are unable to accept payments at the door, whether by card or cash: you must purchase your tickets online in advance of the event, and present them at the door, in order to attend. 

 

It is your responsibility to check that your tickets are valid for the event you wish to attend, and the number of guests who will be attending, before you are asked to present them at the door. It is also your responsibility to ensure the accuracy of any additional information you have supplied to us in advance of the event concerning your order and/or attendance: for example, your email address, for receipt of your order confirmation and tickets.

 

If you have any allergies, medical conditions or additional requirements (for example, dietary restrictions) that might affect your participation, please inform us in advance: either via the online registration form, or, if no opportunity is provided when booking your tickets, by emailing us at info@artspace5-7.org as soon as possible prior to the event.    

 

Photography or video recording during our events is prohibited without the prior consent of Cambridge ArtSpace CIO. We reserve the right to take photographs or video recordings during events for use in our own promotional material. As per UK GDPR, we will not store or use photographs or video recordings in which an individual is identified or identifiable, directly or indirectly, without the prior consent of the individual(s). If you do not want to be included in any photographs or video recordings, please notify us at info@artspace5-7.org in advance of the event.

 

We will not store or use photographs or video recordings in which a minor is identified or identifiable, directly or indirectly, without the prior consent of their parent(s) or guardian(s). If you do not want your children to be included in any photographs or video recordings, please notify us at info@artspace5-7.org in advance of the event.

 

Unaccompanied minors are not permitted to attend our events.

 

2. Event cancellations and alterations 

 

We reserve the right to cancel or alter our advertised arrangements for events without notice, at our discretion. The following terms apply for event cancellations and alterations made by us:

 

• We will notify you as soon as possible using the contact details you supplied to us in your booking. You will be offered a full refund of the price of your tickets for that event. Please check your email inbox before travelling to an event to avoid an unnecessary journey and/or travel expenses.

 

• Our liability to you under these circumstances is limited to refunding the price of your tickets for that event. We are not liable for any other loss you may incur relating to the event’s cancellation: for example, travel expenses. 

 

The following terms apply for booking cancellations and alterations made by you:

 

• If you or any of your guests are unable to attend an event for which you have made a booking, please notify us at info@artspace5-7.org as soon as possible. We are a small venue and may need to make changes to the event in advance in order to accommodate a different number of guests.

 

• We are unable to offer refunds for tickets, or for any related loss you may incur, in the event of booking cancellations and alterations made by you.

 

• If you are unexpectedly delayed while travelling to an event for which you have made a booking, please notify us at info@artspace5-7.org as soon as possible. We will endeavour to accommodate late arrivals, but this cannot be guaranteed. We are unable to offer full or partial refunds for event tickets if you are late.

 

3. Visits to the gallery 

 

We are not liable for any loss you may incur should the gallery be closed on the day, or at the time of day, when you intend to visit.

 

It is a condition of entry to our gallery and exhibition space that you comply with our terms of entry and behaviour at all times during your visit to ArtSpace5-7. Our staff may ask you to leave in response to a breach of any of these terms. We reserve the right to refuse entry at any time.

 

We are unable to offer refunds for event tickets should you be asked to leave for breaching our terms of entry, which are as follows: 

 

• You must follow safety instructions from our staff at all times.

 

• Visitors who appear intoxicated will be refused entry.

 

• Unaccompanied minors are not permitted to attend our events. 

 

• We regret that we are currently unable to offer wheelchair or step-free access to the first floor of the building. ArtSpace5-7 occupied 5-7 Portugal Place only recently, and renovations are ongoing. We are seeking to enable full wheelchair access to the building as soon as possible.

 

• Many of the artworks stored on the property, including those on display in our exhibition space, are fragile and require careful maintenance. You must not touch, move or in any way compromise or endanger any of the artworks during your visit to ArtSpace5-7.

 

• Children of all ages are welcome in our gallery and exhibition space. Please ensure that your child does not touch, move or in any way compromise or endanger any of the artworks.

 

• Smoking or vaping is not permitted on the property at any time.

 

• Stiletto heels cannot be worn in the building.  

 

• Well-behaved dogs are welcome in our gallery and exhibition space. You must keep your dog on a lead and under control at all times. You must not allow your dog to touch, move or in any way compromise or endanger any of the artworks.

  • We ask that you do not bring dogs to scheduled events with multiple attendees: for example, discussion panels or exhibition openings. We recognise that some of our guests are likely to be uncomfortable around dogs, or have allergies that render exposure to dogs dangerous for them. We ask that guests at our events remain mindful of the safety and personal preferences of their fellow guests.  

 

4. Accessibility

 

• Guide dogs and hearing dogs are welcome in our gallery and exhibition space.

 

• We regret that we are currently unable to offer wheelchair or step-free access to the first floor of the building. ArtSpace5-7 occupied 5-7 Portugal Place only recently, and renovations are ongoing. We are seeking to enable full wheelchair access to the building as soon as possible.

 

• Disabled guests to our ticketed events are eligible for one free carer per disabled guest.

 

• All visitors must be able to evacuate the building, either unaided or supported by their designated carer.  

 

5. COVID-19 terms

 

Please do not visit ArtSpace5-7 in person if you, or anyone you live with, has tested positive for or is displaying symptoms of COVID-19.

 

6. Loss, damage and complaints

 

Cambridge ArtSpace CIO excludes all liability for any loss, damage to personal property or injury experienced by visitors to our gallery and exhibition space, however it may occur; it does not exclude liability where any death or injury is caused by the negligence of ArtSpace5-7 staff. 

 

Please notify us of any questions or complaints at info@artspace5-7.org. We endeavour to resolve all questions and complaints as quickly, fairly and nondisruptively as possible.

 

7. Store

 

When purchasing an item from our store, you agree that you are responsible for reading the full item listing before you commit to purchasing it, and that you enter into a legally binding contract to purchase the item when you commit to purchasing it and complete the payment process.

 

The prices we charge for the items in our store are listed on our website. The prices as listed are payable in full in pounds Sterling (GBP), and exclude delivery charges. We reserve the right to alter the prices listed for the items in our store, and correct any inadvertent pricing errors, at any time. 

 

We regret that, except in particular cases, we are unable to offer refunds or returns for items purchased from our store. We will require you to produce proof of purchase when claiming a refund.

 

You are entitled to a refund for an online purchase if you notify us within 14 days of receiving the item that you wish to cancel your order. You have another 14 days to return the item after notifying us that you wish to cancel. We will refund your purchase in full, provided that the item is returned by recorded delivery or courier, postage paid, or in person; in its original packaging; and free from use or damage. 

 

If the item you have purchased is defective or not as described, you may be entitled to a refund under the Consumer Rights Act 2015 (CRA). Please contact us at info@artspace5-7.org if you have any questions, concerns or complaints relating to your purchase. 

 

8. Use of this website

 

You may not modify this website in any way, or post onto or transmit to this website any material containing software viruses or files that may compromise the function of computer or telecommunications equipment.  

 

Altering, transforming or building upon any of the content on this website is prohibited.  

 

All copyrights and trademark notices, marks, disclaimers and other such elements must be preserved and upheld at all times. 

 

Reproduction – including extraction and/or storage in any retrieval system, or inclusion in any other computer program or work – is prohibited without the prior consent of Cambridge ArtSpace CIO. If you wish to reproduce any of the content on this website, you must contact us in advance and we may charge a fee. Please email us at info@artspace5-7.org for further information.

 

We endeavour to ensure that the information on our website is accurate and up to date at the time of publication. However, we accept no responsibility for any errors, omissions or misleading statements on this website or any websites accessible via links on this website. Prices and terms are subject to change.

 

We do not represent or warrant that this website will be available at all times: it may be offline for maintenance or any other reason, including without notice. 

 

We exclude to the fullest extent permitted by law all representations or warranties, explicit or implicit, with respect to the content on this website: including, but not limited to, any warranty or representation that the server from which the website is available is free of viruses or bugs; that use of this website is secure; or that you will be afforded any protection beyond that afforded by any security software you may have installed on your computer.  

 

We exclude to the fullest extent permitted by law all liability to you and to any third party anywhere in the world for any injury, damage, direct or indirect loss, consequential or economic loss or any other loss suffered as a result of the use of or dependence upon any information on this website, including but not limited to loss of data caused as a result of viruses, spyware, malicious software, Trojans, cancelbots and worms. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. 

 

9. Third-party links

 

This website may contain links to websites operated by third parties. The operation of these websites is outside Cambridge ArtSpace CIO’s control and you proceed at your own risk. 

 

We do not endorse or sponsor, and are not liable for the products, services or content you access through any third-party links on our website.

 

10. Data protection

 

We will collect, use, store and disclose your personal data in accordance with our Privacy Policy. Please see https://www.artspace5-7.org/privacy-policy for further information.  

 

11. General 

 

These Terms constitute the entire agreement between you and ArtSpace5-7 governing the sale of tickets to our events, access to our gallery and exhibition space, purchase of products from our store and information provided on this website.   

 

Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of these Terms are unlawful, the remaining paragraphs will remain in full force and effect to the extent applicable (and construed accordingly).   

 

These Terms are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.   

 

ArtSpace5-7 is operated by Cambridge ArtSpace CIO, a registered charity in England and Wales, registered charity number: 1205974.  

 

THE TERMS AND CONDITIONS ABOVE DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS.