How do we collect personal information?

 

We may collect personal information from you directly when you engage with Cambridge ArtSpace CIO: for example, if you submit an enquiry via our website, purchase a product from our online store, make a donation, or leave your contact details in our visitors’ book during an in-person visit to the gallery.

 

What information do we collect?

 

This personal information may include your name, email address, telephone number and credit/debit card details (if you make a purchase or a donation), in addition to any information you provide in correspondence with us.

 

We also collect non-personal information about the users of our website and social media. For example, we record and analyse our website traffic according to various metrics, including location, device, time of day and proportion of new to returning visitors. We use website analytics to help us improve the quality of our services. 

 

Why do we collect personal information, and how is it used?

 

We may use your personal information to:

 

• Provide you with information about Cambridge ArtSpace CIO, such as upcoming events, changes to our opening times and donation or fundraising opportunities. If you purchase tickets for an event, you will receive these, along with your order confirmation, via email. We will also send you a reminder email shortly before the event, and will notify you as soon as possible should the event be cancelled or rescheduled. We may contact you via email or telephone in response to enquiries submitted via the form on our website.

• Process payments for purchases from our online store, as well as donations to Cambridge ArtSpace CIO.

• Gather feedback about your experience with us to help us improve the quality of our services.

 

We may need to disclose your information if legally required to do so – for example, to comply with relevant laws, regulations and codes of practice; or in response to a valid request from a competent authority – or in order to enforce our conditions of sale. We will not sell your personal information to third parties for any marketing activities.

 

Our website is hosted on the Wix.com platform. Your information may be stored through Wix.com’s data storage, databases and general applications. This information is stored on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by Cambridge ArtSpace CIO adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council. These standards help ensure the secure handling of credit card information by our store and its service providers.

 

Please be aware that websites with links to our site – such as Wix.com – may collect personal information about you. This Privacy Policy does not cover those websites’ individual information practices.

 

Our website uses cookies to monitor and analyse performance, and to ensure the security and safety of the website users. 

 

Who sees your personal information?

 

The personal information we collect will be used by the staff at Cambridge ArtSpace CIO, to support your requirements and answer your requests or enquiries.

 

Legal and regulatory authorities may access your information only if it is legally required for them to do so.

 

How can you find out what personal information we have?

 

You have a right to know what personal information Cambridge ArtSpace holds about you. Please contact us at info@artspace5-7.org for a copy of your personal information. 

 

How can you withdraw consent for us to collect and store personal information?

 

Cambridge ArtSpace CIO respects your right to privacy. We will not store or use your personal information, or contact you, without your consent to do so. You can ask us to update, correct or remove your personal information at any time.

 

Please contact us at info@artspace5-7.org if you do not want us to process your personal information, or with any queries you have relating to this information: for example, if you would like to change or remove your contact details.